HOURWORN products are made to order.
If something is wrong
If your item arrives damaged, defective or incorrect, email jeffrey@hourworn.com. We will review the issue and arrange an appropriate replacement or refund.
Include your order number and explain what happened. Photos of the item and packaging can help us review the problem.
Size selection and change of mind
We do not accept returns or exchanges for size selection or change of mind. Check the Size Guide on the product page before ordering.
Your rights
This policy does not affect your applicable statutory rights.
Questions before you order? Contact Hourworn.